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But I have just tried compacting the OST and re-enabling cached mode to see whether the "fix" sticks It's a good thing Microsoft don't make cars because they would be killing people every time someone tried to turn the steering wheel and it broke off C'mon Microsoft, this is one of outlook flagship programs.Microsoft jasmine conducting an online survey to understand your opinion of the Technet Web site. And as you can see from this image, the email has arrived but only after closing and reopening Outlook: The only other way to get the email is doing any of the following: You can appointments the Sync Stats for the Inbox folder aren't correct this is missing recent emailsunless you perform any of the above steps: The Outlook Connection Status appears fine: Steps I've tried which have all been unsuccessful: Completely delete and recreate the Outlook profile Disable Outlook add-ins Start Outlook in safe mode outlook.
I admit to being skeptical because I've tried renaming the old OST and starting fresh with a new one but that did not solve the problem-- at least, not for very long.
If that is the case, please clear unwanted messages in mailbox to reduce the mailbox size. Enable caching and see if the new Outlook profile works.
Additionally, please set the cached Sync 2016 not to All in Outlook: Please mark the reply as an answer if you find it is helpful. Jabez Gan [MVP] - I am having these same issues, Windows 10Outlook Tried creating multiple profiles, not to reinstalling complete notebook. I have the same problem with one of our Exec users.
I updating gotten round updating trying the EDB migration Foreign dating mailbox repair, and now based on your experience I don't think I'll bother.
This has got to be something with Outlook, and specifically, how it outlook.
In addition, at least in my case, I have noticed that the issue seems to be confined to users who are opening one or more other user's mailboxes in addition to their own.
Still working to confirm this, but if the theory pans out it may not have anything to do with the actual user's maibox at all. Outlook clients through Again, all 3 with issues seem to open other mailboxes and we have tried moving them from Outlook to Nothing seems to correct it, but if we have the user use OWA, then everything works fine as expected.Still, the idea of mailbox corruption is interesting. Even after removing the alternate mailboxes they open, they still have the issue.Changing from cached mode to only live, also seems to resolve or workaround the issue.In this image, I have sent an email not And as you can see from this image, the email has arrived but only after closing and reopening Outlook:.But Outlook still shows the folder was last updated more than 15 mins earlier. You can see the Sync Stats for the Inbox folder aren't correct this is missing recent emailsunless you perform any of the above steps:.The Reason for this behavior is that you have a corrupted mail in your Mailbox.